Customer Service

Cusotmer service information from Ljb Matetnity

If you ever need any help call us on 08 8382 5803 or email us at admin@ljb.com.au and we’ll be more than happy to help. You may also want to read our  Frequently Ask Questions section for more information.

Here you will find information on:

*How to Order
*Payment Options
*Postage/Shipping
*Return & Exchange Procedures

PLACING AN ORDER

By Online Shopping: Shop online 24 hours a day 7 days a week at www.ljbmaternity.com.au with a secure shopping cart facilities.

By Phone: Call us on 08 8382 5803 between 9.00am-5.30pm (Central Australian time) Monday to Friday and our friendly staff  will be happy to process your credit card order over the phone.

STOCK AVAILABILITY

We have a basic range of fashion that will be always be available. We may be out of stock of certain items, sizes or colours, due to high demand. Email us at admin@ljb.com.au  and we will happily put a special order on an item and will contact you when the stock arrives.

 *If by some unforeseen circumstances there may be a delay in deliveries of our stock, please allow 4-6 weeks if stock is unavailable. If you have any questions in regards to this please speak us at admin@ljb.com.au or by phone on 08 8382 5803.

PAYMENT OPTIONS :  Credit Card, Afterpay & PayPal: (in AUD)

Make payment securely online with your Visa, Mastercard through our secure online shopping cart. Alternately Call us on 08 8382 5803 between 9.00am-5.30pm (Central Australian time) Monday to Friday and we will be happy take your credit card information over the phone.

EWAY

Ljb Maternity uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

*Payments are fully automated with an immediate response.
*Your complete credit card number cannot be viewed by Ljb Maternity or any outside party.
*All transactions are performed under 128 Bit SSL Certificate.
*All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
*eWAY is an authorised third party processor for all the major Australian banks.
*eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Ljb Maternity.

DIRECT DEPOSIT  (in AUD):

Deposits can be made directly in Ljb Maternity bank account. This can be done via our online store, personal banking or in person at the bank.

Please, use your full name as reference for your direct debit and then contact us at admin@ljb.com.au to advise us of payment. Once payment has been received then your goods will be posted out.

Account:     Ljb Maternity

BSB:            035-053

Account No: 195518

Bank:           Westpac Bank

AFTERPAY- Like Layby Only Better!

Afterpay is an online layby payment system, only better. Shop with Afterpay and receive your clothes straightway. Then in 4 small fortnightly payments pay your purchase off via a nominated account!
TOO EASY

Interested in shopping with afterpay? When you shop, just select afterpay at the checkout and follow the steps. For more information about it then head to the Afterpay website for more!

PAYPAL

PayPal is a third party payment gateway. Create an account with PayPal and easily join shopping online. PayPal is another alternative to paying online without sharing financial details. For more information about it then head to the PayPal website for more!